Return Policy
At Kore Learning Tools, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 14-day return policy. Please review the details below:
Return Eligibility
Timeframe: You have 14 days from the date of delivery to initiate a return.
Condition: Products must be returned in their original packaging, unused, and unopened. Items that have been opened, used, or are not in their original condition are not eligible for return.
Return Process
Initiate a Return: To start the return process, please contact our customer service team at sales@korelearningtools.com or text us (818) 791-9771 within 14 days of receiving your order. Provide your order number and reason for the return.
Return Authorization: Once your return is approved, we will provide you with a Return Authorization Number (RAN) and instructions on how to return the product.
Return Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure your return is received.
Inspection and Refund: Once we receive your returned product, our team will inspect it to ensure it meets the return eligibility criteria. If approved, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
Important Notes
Non-Returnable Items: Items that are returned damaged, used, or without original packaging will not be eligible for a refund.
Final Sale Items: Products marked as "Final Sale" or "Clearance" are not eligible for return or refund.
Contact Us
If you have any questions about our return policy or need assistance with a return, please reach out to our customer service team at sales@korelearningtools.com or text us (818) 791-9771.